Refund policy

Return Policy

 

WE UPDATED OUR TERMS & CONDITIONS ON DECEMBER 21, 2021

  1. ACCEPTANCE OF TERMS 

By accessing, downloading, installing, or using MYNICOTINETEST.COM and /or INTELLIQUIT.ORG, whether or not You become a registered User (“User”, “You”, “Yourself”, “Your”), You agree and accept to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at MyNicotineTest.com on a regular basis to keep Yourself informed of any changes.

  1. DISCLAIMER:

IntelliQuit, LLC and MyNicotineTest.com  (“IntelliQuit”, “MyNicotineTest”, MyNicotineTest.com, We, Our, Us) cannot and does not make any guarantees about Your ability to get results with Our ideas, information, tools, or strategies. What We can guarantee is Your satisfaction with Our services. We give You a 30-day, satisfaction guarantee all products and services We sell, so if You are not happy for any reason with the quality of Our coaching, just ask for Your money back. You should know that all products and services by Our company are for educational and informational purposes only. Nothing on this page, any of Our websites, or any of Our content is a promise or guarantee of results.  We will offer recommendations based on scientific literature and Our clinical expertise and do not offer medical or other professional advice.  Use caution and always consult Your personal health care provider before acting on any information related to a lifestyle change.  At Your invitation, We are more than happy to work and consult with Your personal health care provider.  Before receiving a refund, You agree and attest that You will use good faith efforts to follow Our coaching recommendations and suggestions.  Your success is dependent on Your good faith efforts to follow Our recommendations and suggestions.  Without your good faith efforts, no refund can be processed.  You alone are responsible and accountable for Your decisions, actions and results, and by Your registration and/ or purchase here You agree not to attempt to hold Us liable for Your decisions, actions or results, at any time, under any circumstance. 

These policies and procedures apply to all IntelliQuit-My Nicotine Test products and services sold on this site or any other site owned by Us.

  1. Returns and Cancellations

3.1 Physical Returns, Products & Shipping

Returns & Cancellations

  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due or shipping and handling fees to You, the customer.  You accept that You will pay the fee to ship the product. You accept and attest that returned test strips will remain refrigerated until they ship.
  • Customers must contact Our support department at info@IntelliQuit.org for a RMA (Return Authorization Number). Use the term “Refund” in the subject line.  This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR mailed in check form to the billing name and address and PayPal orders will be credited back to the PayPal account.
  • You have THIRTY (30) Days from the date of the original purchase to return the product to receive Your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.
  • To ensure that Your product is not lost or damaged, We strongly recommend sending the product 2 day delivery or faster, certified mail with a tracking number or via a commercial shipping service such as Federal Express or UPS. All packages must be sent no slower than 2-day delivery.  If We do not receive the product back within 2 days and/or the customer does not have proof that the product was returned, We cannot issue a refund. 
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS, Federal Express, UPS or other commercial shipping service.
  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than once.
  • To ensure that Your product is not lost or damaged, We strongly recommend sending the product certified mail with a tracking number. If We do not receive the product back and the customer does not have proof that the product was returned, We cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS or commercial carrier. The customer must request delivery confirmation or signature required.

 

  1. Your Account

You agree to provide accurate and complete information when You register with, and as You use, the IntelliQuit-My Nicotine Test Services, and You agree to update Your account information to keep it accurate and complete. You agree that We may store and use the information You provide for use in maintaining and billing fees to Your Account.

  1. INTELLECTUAL PROPERTY

You agree that IntelliQuit – MyNicotineTest.com, including but not limited to IntelliQuit – MyNicotineTest.com products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement IntelliQuit – MyNicotineTest.com products and services, contains proprietary information and material that is owned by IntelliQuit – MyNicotineTest.com and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that You will not use such proprietary information or materials in any way whatsoever except for use of the IntelliQuit – MyNicotineTest.com Services in compliance with this Agreement. No portion of the IntelliQuit – MyNicotineTest.com Services may be reproduced in any form or by any means, without expressed written permission from IntelliQuit – MyNicotineTest.com. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the IntelliQuit – MyNicotineTest.com Services in any manner, and You shall not exploit the IntelliQuit – MyNicotineTest.com brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, IntelliQuit – MyNicotineTest.com reserve the right to change, suspend, remove, or disable access to any IntelliQuit – MyNicotineTest.com products, content, or other materials comprising a part or all of the IntelliQuit – MyNicotineTest.com brand at any time without notice. In no event will IntelliQuit – MyNicotineTest.com be liable for making these changes. IntelliQuit – MyNicotineTest.com may also impose limits on the use of or access to certain features or portions of IntelliQuit – MyNicotineTest.com services, in any case and without notice or liability.

All copyrights in and to IntelliQuit – MyNicotineTest.com LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by IntelliQuit, LLC – MyNicotineTest.com, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF IntelliQuit, LLC – MyNicotineTest.com, EXCEPT FOR USE OF IntelliQuit – MyNicotineTest.com LLC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

IntelliQuit.org – MyNicotineTest.com, the IntelliQuit – MyNicotineTest.com logo, other IntelliQuit – MyNicotineTest.com trademarks, service marks, graphics, and logos used in connection with IntelliQuit – MyNicotineTest.com LLC are trademarks or registered trademarks of IntelliQuit – MyNicotineTest.com Inc. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with IntelliQuit – MyNicotineTest.com Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Customer Service:

If You have questions or comments, please email Us at info@IntelliQuit.org .